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If you need any assistance, whether with placing a custom order, resetting your account password, checking your order history, inquiring about product warranties, or receiving pre-sales and after-sales support, please feel free to contact us at:

Nippon Kousei also operates a dedicated LINE Official Account as a customer support center. Our representatives are available from 9:30 to 17:30, Monday through Friday, Taipei/Hong Kong/Singapore time (excluding weekends and public holidays). Please feel free to chat with us via LINE:

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One-on-one service available 9:30-17:30 in Taipei/Hong Kong/Singapore time (weekends and holidays excluded).

Beware of Phishing Scams．Verify the Official Website URL

Beware of Phishing Scams．Verify the Official Website URL

Nippon Kousei does NOT operate any fan pages, social media accounts, or online groups. To avoid fraud, please verify that you are contacting nipponkousei and use only the following official channels:
  • Official Website URL: nipponkousei.com
  • Email Domain: @nipponkousei.com
Please be cautious of look-alike or spoofed domain names that imitate our official website using visually similar characters (for example: the number 0, the letter O, and the Cyrillic О; the number 1, the letter l, and the Latin character Ɩ, etc.). Nippon Kousei will never ask customers to disclose sensitive personal information, such as passwords or credit card numbers. If you receive a suspicious email or message claiming to be from us, do NOT open attachments, click any links, or provide personal information.